Support
Frequently Asked Questions
Find answers to the most frequently asked questions about our servers, panels, and services in this section.
General Information
After completing your purchase, you can access the product details from the 'My Services' page.
All our servers have advanced domestic and international DDoS protection, ensuring high-performance service.
Product and Panel Usage
In your TS3 panel, you can grant yourself and others Master Server Query access from the Query Management section.
From the Bulk Operations section of your TS3 panel, you can instantly send private messages, pokes, or server messages to all users.
Once logged in, you can access your panel from the 'My Services' page with a single click.
After purchase, go to 'My Services' to start the setup within seconds. Our automation completes everything instantly.
After purchase, go to 'My Services' to install the bot within seconds. Once installed, it connects automatically to your Teamspeak server.
Account and Security
Click the 'Forgot Password' link on the login screen to reset your password via email.
Contact us immediately to temporarily suspend your account and receive assistance from our security team.
Technical Support and Troubleshooting
Make sure you entered the correct IP and password. If there's a whitelist or security plugin, add our system IP. Contact support if needed.
Wait 1–5 minutes before trying to connect. Ensure your TS client version is compatible with the purchased server version.
Still need help?
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Our support team is ready for billing, setup and technical questions.